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zeekay d02e5a72c6 docs: illustrate Hanzo Team as a full user manual with live screenshots
Embed 51 captured screenshots (27 desktop primary + 24 mobile) across 16
feature pages, add a top-level Full manual handbook TOC, and expand the
surrounding prose into step-by-step walkthroughs.

- getting-started: sign-in (email/Google/GitHub/Continue with Hanzo + hanzo.id
  SSO), workbench + app rail, 5-surface launcher, workspace settings
- account: org-grouped switcher, account menu, account settings, wallet +
  Developer/Pro/Plus/Max plans on billing.hanzo.ai, agents/bots as members + DM
- tracker: project navigator, New Issue dialog, issue detail, All Issues
- documents/drive/chat/planner/HR/contacts walkthroughs
- honest desktop-first note; HR (beta) empty state noted plainly
- assets under public/img/<feature>/<view>-<viewport>.png
2026-07-21 15:52:04 -07:00

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---
title: Agents & bots
description: Put Hanzo AI to work inside your Hanzo Team workspace.
---
Hanzo Team includes an **AI Assistant** — an AI-powered assistant that helps organize, automate, and streamline your work across the platform. It is powered by [Hanzo AI](https://hanzo.ai) and metered through the same [usage ledger](/docs/account/usage-billing#one-usage-ledger) as the rest of your account.
## The AI Assistant
Enable the AI Assistant from **Settings → Integrations**. Once connected, it can work across your apps to:
- **Summarize** long documents, issues, and channel threads.
- **Draft** replies, issue descriptions, and documents.
- **Automate** routine follow-ups — for example, turning a discussion into action items.
- **Answer** questions about the content in your workspace.
## Agents are members
An agent or bot joins your workspace as a **member**, so it appears in your [Contacts](/docs/people-contacts/employees) directory alongside people. In the example below, the bot `maxpower-assistant` sits in the Employee list next to human teammates:
![Member directory including bot/agent members (e.g. maxpower-assistant)](/img/agents/members-desktop.png)
*The Contacts directory listing members, including the bot `maxpower-assistant`.*
Because agents are members, you can @mention them, add them to channels, and assign them work just like anyone else.
> **On mobile:** the directory scrolls in a single column.
![Member directory including bot/agent members (e.g. maxpower-assistant) (mobile)](/img/agents/members-mobile.png)
*The member directory on a phone.*
## Chatting with an agent
You interact with the assistant as a participant in [chat](/docs/communication/sending-messages): mention it in a channel, or open a direct message and talk to it one-on-one. Send a request and it replies inline in the thread — here it answers a direct message:
![A direct-message thread with an agent/bot member, showing the bot reply](/img/agents/dm-bot-desktop.png)
*A direct message with `maxpower-assistant`: you send a prompt and the agent replies in the thread.*
Ask it to summarize open issues, draft a message, or answer a question about your workspace — the conversation lives in Chat like any other DM, so you can scroll back through it later.
> **On mobile:** the DM opens full-screen, one conversation at a time.
![A direct-message thread with an agent/bot member, showing the bot reply (mobile)](/img/agents/dm-bot-mobile.png)
*A direct message with an agent on a phone.*
## Transcription
In the [virtual office](/docs/communication/virtual-office), meetings can be transcribed by AI. [Live transcription](/docs/communication/live-transcription) turns conversations into searchable text and can produce summaries and action items after a call.
## Usage
AI features — assistant responses, transcription, and summaries — consume tokens and transcription time that count against your plan's included AI usage. Track consumption under **Settings → Billing → Resource usage** (the **AI** section). See [Usage & billing](/docs/account/usage-billing) for how the unified ledger works.
## Privacy
The assistant operates within your workspace's permissions — it can only see content you can see. Administrators control whether AI features are enabled for a workspace under **Settings**.