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Joe Au-YeungGitHubClaude Opus 4.5Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
7abbc8c22c feat: Routing trace presenter (#27372)
* feat: Add routing trace presenters

Add domain-specific presenters (SalesforceRoutingTracePresenter,
RoutingFormTracePresenter) that format trace steps into human-readable
strings, and a core RoutingTracePresenter that delegates to them based
on step domain. Includes unit tests for all presenters.

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* feat: Add findByBookingUid to RoutingTraceRepository

Add method to look up a routing trace by booking UID, needed by the
routing trace presenter tRPC endpoint.

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* feat: Add getRoutingTrace tRPC endpoint

Expose routing trace data for a booking via viewer.bookings.getRoutingTrace.
Tries the permanent RoutingTrace first (round robin bookings), then falls
back to PendingRoutingTrace via the booking's form response relation.

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* feat: Add routing trace side sheet to booking list item

Add a route icon button on booking list items that came from routing
forms. Clicking it opens a side sheet displaying the full routing trace
as human-readable steps. Adds RoutingTraceSheet component, store state,
and translation key.

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* refactor: Move routing trace action to dropdown menu

Move the routing trace button from a standalone icon on the booking list
item into the actions dropdown menu alongside "Report wrong assignment".
The RoutingTraceSheet is now rendered from BookingActionsDropdown.

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* fix: Improve routing trace UI and handle unnamed routes

- Redesign RoutingTraceSheet with vertical timeline layout, domain badges,
  skeleton loading state, and millisecond timestamps
- Use Salesforce app-store icon for Salesforce steps
- Fall back to "Unnamed route" when route name is missing or matches route ID
- Fix dropdown menu icon to git-merge (valid icon, unique in menu)

Co-Authored-By: Claude Opus 4.5 <[email protected]>

* test: Add tests for getRoutingTrace handler and findByBookingUid repository method

Co-Authored-By: [email protected] <[email protected]>

* Abstract functions

* Fix build error

* Add permission check

* fix: Update getRoutingTrace tests to include ctx and mock BookingAccessService

Co-Authored-By: [email protected] <[email protected]>

---------

Co-authored-by: Claude Opus 4.5 <[email protected]>
Co-authored-by: Devin AI <158243242+devin-ai-integration[bot]@users.noreply.github.com>
2026-01-29 15:26:44 -03:00

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TypeScript

import type { RoutingStep, RoutingTrace } from "../repositories/RoutingTraceRepository.interface";
import { ROUTING_TRACE_DOMAINS } from "../constants";
import { RoutingFormTracePresenter } from "./RoutingFormTracePresenter";
import { SalesforceRoutingTracePresenter } from "./SalesforceRoutingTracePresenter";
export interface PresentedStep {
message: string;
domain: string;
step: string;
timestamp: number;
}
export class RoutingTracePresenter {
static present(trace: RoutingTrace): PresentedStep[] {
return trace.map((step) => ({
message: RoutingTracePresenter.presentStep(step),
domain: step.domain,
step: step.step,
timestamp: step.timestamp,
}));
}
private static presentStep(step: RoutingStep): string {
switch (step.domain) {
case ROUTING_TRACE_DOMAINS.SALESFORCE:
return SalesforceRoutingTracePresenter.present(step);
case ROUTING_TRACE_DOMAINS.ROUTING_FORM:
return RoutingFormTracePresenter.present(step);
default:
return `${step.domain}: ${step.step}`;
}
}
}