Files
docs/apps/cloud
3e50fd8abc docs asserted certifications and a PCI level nobody issued us
Across the cloud, insights, bot, engine, ml and router sites the copy read
"SOC 2 compliance", "SOC 2 ready" and "HIPAA / SOC2 ready"; the vault skill
page and its card led with "PCI DSS Level 1" and "PCI DSS-compliant". Hanzo
holds none of these — no report, no auditor, no attestation letter — and
hanzo.ai/trust already says so, so the docs were contradicting our own trust
page. Vault's architecture is the part that was true and it stays: card
tokenization inside an isolated cardholder data environment, which is what
keeps a customer's PCI scope small. The 99.9% uptime SLA on the cloud stat
row goes too; it was a guarantee with no contract under it.

Co-authored-by: Hanzo Dev <[email protected]>
2026-08-19 21:15:10 -07:00
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