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zeekay
cf1e1c0454
ZAFv2 ticket_sidebar app (@hanzo/zendesk). Reads the current ticket +
conversation via the ZAF client, offers Summarize / Draft reply / Suggest
next steps / Explain / Ask over the published @hanzo/ai headless client, and
writes results back into the reply editor or as an internal note.
The Hanzo API key is a SECURE installation setting: model traffic is proxied
through Zendesk's request API (secureFetch + {{setting.hanzo_api_key}}), so the
key never reaches the browser while still using createAiClient. Pure, tested
ticket-windowing (newest-first, honest scope note) and message shaping.
49 vitest tests, tsc --noEmit clean, esbuild -> dist/ ZAF bundle (zcli-ready).
