Major bug fixes relating to the Redis implementation in Reprocessing and Search Key Cache were identified and fixed as part of the rekeying development. Included functionality to stop the Exhaustive training. Fixed the Unsupervised learning functionality in Exhaustive Training. Embedded the Mock Data CSV data into a class to make it compatible with Docker without needing to modify the Dockerfile (i.e, build). Included a new table that stores training data to enhance support capabilities for Exhaustive. Reintroduced and validated the Multitenancy functionality. Postgres is now fully deprecated in place of Redis for cache, and all implementations of the Interfaces for Postgres have been removed. No migrations exist to support this deprecation, and Postgres as a cache is now wholly unsupported. Removed the Indexing background thread, as Redis does not require it, given that it is a key-value pair database. Created a RedisCommandFlag Environment Variable to support Fire and Forget write to Redis in Invocation. Implemented functionality to Export, Peek and Download configuration environments using a secure, encrypted scheme. Created a permission to access the functionality via the user interface. Extensive database-based logging is included to provide for a comprehensive audit. Created functionality to Import the encrypted Export file inside a database transaction to ensure consistency. As Docker is now the primary deployment model, log4net instantiation has been moved to an approach that primarily uses programmatic instantiation of the ConsoleLogger and RollingFileAppender given Environment Variables. Implemented functionality to support remote \ mounted Log4Net XML Serialisation files for more advanced log4net configurations. Reintroduced access to counters via the user interface and created a permission. Took the opportunity to implement ReSharper linter suggestions. Disabled the Lock button across the whole application, with that functionality being reserved for future use. It is intended that locking happens programmatically on the basis of dependencies in future commits. Fixed several significant end-use bugs which became apparent during testing of the refactored code relating to case management and visualisations. Fixed certain other minor bugs that came up during testing. Brought documentation up to date for this commit. Brought the Docker Compose file up to date for this commit. Removed Redundant Environment Variables for this commit. Made the README file less verbose and unnecessary.
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layout, title, nav_order, parent, grand_parent
| layout | title | nav_order | parent | grand_parent |
|---|---|---|---|---|
| default | Working, Lock, Allocation and Unlock | 13 | Case Management | Configuration |
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Working Lock, Allocation and Unlock
When a cases is locked to a user, it is owned by that user until such a time that it is unlocked or the user allocates the locked status to another user.
In the following, the Case Key Value combination AccountId = Test1 has been Skimmed, therefore automatically locked:
Noting two case status properties, Locked and Locked User, to allocate the lock status to another user, the Locked User drop down can be used to search for, then select, another system user in the tenant:
Click on a new user after which the case will update to lock to that user:
To unlock a case record, it is a simple matter of sliding the Locked toggle button to False, or unchecked:
The case record will be updated and no longer be considered locked:




