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{
"model": "kai",
"state": {
"alert_name": "PostgresPrimaryReplicaLag",
"details": "Replica lag exceeded 300 seconds on primary datastore. Read queries routing to stale data.",
"impacted_services": [
"api.hanzo.ai",
"console.hanzo.ai"
],
"error_rate_pct": 14.2
},
"questions": {
"severity": {
"type": "choice",
"instructions": "Classify incident tier",
"criteria": {
"p3_minor": "internal tool degradation with no external customer impact",
"p2_major": "partial system degradation with available failover",
"p1_critical": "core customer-facing service heavily degraded",
"p0_catastrophic": "complete outage or data loss occurring"
}
},
"page_executives": {
"type": "noul",
"instructions": "Does this severity warrant paging executive leadership immediately?"
}
}
}