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31 lines
1.3 KiB
Python
31 lines
1.3 KiB
Python
from hanzo_kai import Kai, Choice
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shared = (
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"The queue for staff who write to the service desk, by email, chat or phone, about a company laptop, "
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"desktop or phone issued in the last three years, including devices bought through a partner, devices "
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"shared between several people, and devices used both in the office and at home, and"
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)
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variants = {
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"short": {
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"queue_a": "Staff who need a password reset or an unlocked account.",
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"queue_b": "Staff whose Wi-Fi, VPN or internet is failing.",
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},
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"long, difference first": {
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"queue_a": "Staff who need a password reset or an unlocked account. " + shared,
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"queue_b": "Staff whose Wi-Fi, VPN or internet is failing. " + shared,
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},
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"long, difference last": {
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"queue_a": shared + " who need a password reset or an unlocked account.",
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"queue_b": shared + " whose Wi-Fi, VPN or internet is failing.",
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},
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}
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with Kai() as kai:
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for name, criteria in variants.items():
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d = kai.decide(
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state={"message": "The VPN drops every few minutes when I work from home."},
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questions={"queue": Choice(instructions="Which queue should take `message`?", criteria=criteria)},
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)
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p = d.choices["queue"].probabilities
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print(f"{name:23} queue_a {p['queue_a']:.4f} queue_b {p['queue_b']:.4f}")
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